Residents dissatisfied with University Crossings
Aditi Dubey
Issue date: 6/1/07 Section: News
University Crossings, used by many Drexel students for off-campus housing, has been receiving a number of complaints from its residents.
The building is owned by College Park Communities, which currently owns 77 student housing properties and manages 17 student housing properties owned by their clients, according to its web site. University Crossings has residents from Drexel, University of Pennsylvania and other local colleges.
A standard lease for University Crossings apartments covers a period of a year. According to College Park's Web site, all leases are a fixed term payable in 12 equal installments. The first installment is due on move-in day, and all subsequent installments are due on the first of the month beginning on the first of the month.
The residents complain about the poor infrastructure of the building, inefficient and inadequate services by the maintenance staff and uncooperative management.
Brett Roney, a junior majoring in information sciences and technology who lives on the 14th floor of the building, is moving out soon due to the poor condition of his apartment.
"Our apartment has had a leaking roof for about a year and a half, and we have a hole about 2 feet in diameter in our one bedroom," Roney said in an e-mail. "There is leaking all in the corners of every room, including the closets. These issues have been going on for about 8 weeks, and we are still living with brown water dripping from [the] hole in our ceiling into an industrial size recycling bucket."
Roney further said that University Crossings management would sometimes send a maintenance worker to resolve the problems, but the leaking continues to persist. The hole in their bedroom wall was never taken care of either. Roney also said that the verbal agreements that the management makes with the residents are never kept because "there is someone new in the office."
"We are constantly told that it is being worked on and they are trying to resolve this," Roney said. "We were told that if we wanted, we could be relocated within the building, but Crossings would not help us move any of our stuff."
The building is owned by College Park Communities, which currently owns 77 student housing properties and manages 17 student housing properties owned by their clients, according to its web site. University Crossings has residents from Drexel, University of Pennsylvania and other local colleges.
A standard lease for University Crossings apartments covers a period of a year. According to College Park's Web site, all leases are a fixed term payable in 12 equal installments. The first installment is due on move-in day, and all subsequent installments are due on the first of the month beginning on the first of the month.
The residents complain about the poor infrastructure of the building, inefficient and inadequate services by the maintenance staff and uncooperative management.
Brett Roney, a junior majoring in information sciences and technology who lives on the 14th floor of the building, is moving out soon due to the poor condition of his apartment.
"Our apartment has had a leaking roof for about a year and a half, and we have a hole about 2 feet in diameter in our one bedroom," Roney said in an e-mail. "There is leaking all in the corners of every room, including the closets. These issues have been going on for about 8 weeks, and we are still living with brown water dripping from [the] hole in our ceiling into an industrial size recycling bucket."
Roney further said that University Crossings management would sometimes send a maintenance worker to resolve the problems, but the leaking continues to persist. The hole in their bedroom wall was never taken care of either. Roney also said that the verbal agreements that the management makes with the residents are never kept because "there is someone new in the office."
"We are constantly told that it is being worked on and they are trying to resolve this," Roney said. "We were told that if we wanted, we could be relocated within the building, but Crossings would not help us move any of our stuff."
Viewing Comments 1 - 10 of 25
Mat Lario
posted 6/17/07 @ 11:43 PM EST
THis article is completely true. Read my latest blog:
During last Winter, residents of Philadelphia suffered the harshest winter yet. People did everything in their power to fight the oppressive Winter cold. (Continued…)
Prophet26
Mat Lario
posted 6/17/07 @ 11:47 PM EST
During last Winter, residents of Philadelphia suffered the harshest winter yet. People did everything in their power to fight the oppressive Winter cold. (Continued…)
Asha
posted 7/29/08 @ 2:22 PM EST
I had problems with my toilet. It overflowed about 7 times (and it wasn't our fault, nothing was ever stuck in it). After the thrid time that the problem wasn't fixed and my roommate and I had to clean and fix everything ourselves, I called the Housing Authority and I wrote a letter to Chad and his boss. (Continued…)
k
posted 9/30/09 @ 6:33 PM EST
UCROSS HAS NOT ONLY WASTED MY TIME, BUT WASTED MY MONEY!
UCROSS MANAGEMENT IS FRUSTRATING AND RUDE, AND ON TOP OF THAT THE ELEVATORS ARE ALWAYS BROKEN! CANNOT WAIT TO MOVE OUT!!! I DO NOT WANT SUCH A RUDE, MEAN, AND INCONSIDERATE MANAGEMENT TO HAVE MY MONEY! I WOULD NEVER RECOMMEND ANYONE TO LIVE HERE!
Stacey Rhianna
posted 4/29/10 @ 4:53 PM EST
The daytime security guard is very nice, does his job my mother thinks he the only security guard who cares for the residents well being
ricky
posted 4/29/10 @ 5:03 PM EST
The 4pm 12am security guard is horrible he yelled at us for no reason. His name is rudy. His eyes be red
Min
posted 5/09/10 @ 6:53 PM EST
As a local area landlord I get various of reports of landlords in the area, I knew Crossings was bad, but I didn't realize how bad it really is. My tenants would have broken my leases long ago if I acted so unprofessional. (Continued…)
Serena Davis
posted 5/30/10 @ 8:24 PM EST
The 4pm 12am security guard is very nasty. I try so very hard to avoid that 4pm 12am guard shift. Visitor
grace
posted 5/31/10 @ 7:24 PM EST
The university crossings staff are excellent and the building is clean apartments are very nice the maintenance staff are always willing to go the extra mile to fix any problem the residents may have my friend lives in one of the apartments wow a big change from 2years ago university crossings in philadelphia rocks. (Continued…)
Jason
posted 6/01/10 @ 6:54 PM EST
I will be sub leasing apartment room within the next two weeks I like the apartment I will be moving in soon some of the residents keep warning me about the 4pm security guard. (Continued…)
Post a Comment